Exchange


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exchange

The exchange of an item for the same item in a different size or color, is considered a new order.

How can I exchange an order within the Netherlands?

  1. To return your old free order within the return period
  2. See: How can I send a return order?
  3. The amount worth the returned items, we quickly, within one business day to you.
  4. You place yourself like you're a new order in www.ikbenzomooi.nl.
  5. Minimum order value is € 4.95.

How can I exchange an order outside the Netherlands?

  1. To return your old order within the return period
  2. See: How can I send an order return / For Belgium and other countries? )
  3. The amount worth the returned items, we quickly, within one business day to you.
  4. You place yourself as you are used to a new order in www.ikbenzomooi.nl.
  5. Minimum order value is € 4.95.

Return Method and deductibles
Returns are at risk of the buyer. This means that Ikbenzomooi.nl is not liable for damage or loss of items returned.

Pay attention! Returns without return form, we can not accept. Do not have a printer, please include a note with the information requested.

Returns damaged items / warranty

If the ordered item is damaged, has a manufacturing fault or is not working properly, please contact Ikbenzomooi.nl. Email this to klantenservice@ikbenzomooi.nl or call 0113551669.